Our client is a well-established international company and a leader in its industry. We are supporting them in the search for an experienced professional to join their IT team and provide technical support to employees in a dynamic international environment.
Key Responsibilities
- Handle and resolve IT support requests through a ticketing system.
- Provide technical support via phone, email, chat, and remote access.
- Diagnose and troubleshoot hardware, software, and network-related issues.
- Install, configure, and maintain operating systems and business applications.
- Create and manage user accounts and manage access permissions.
- Document completed tasks and maintain the internal knowledge base.
Requirements
- At least 1 year of experience in a similar role (IT Support / Helpdesk).
- Good knowledge of Windows 10/11 and Microsoft 365.
- Excellent communication skills with a strong customer-oriented approach.
- Fluent English (written and spoken).
- Experience with Active Directory, ServiceNow, ITIL, and basic networking technologies will be considered an advantage.
What the Company Offers
- Permanent employment contract.
- Hybrid working model.
- Competitive salary and comprehensive benefits package.
- Additional private health insurance.
- Opportunities for training, professional certifications, and career development.
- A professional and international working environment.
If this opportunity sounds like the right fit for you, apply today. It's time for your New Career.
